HandicraftJapan.com©all rights reserved
Traditional Japanese Handicrafts
Place an order:

Please use email to order.
We understand shipping to overseas is pretty expensive.
By accepting orders by email, we will be able to give you exact
amount of shipping charge depends on weight and size.
You will be able to pick EMS or regular mail.
After we receive your order, we will email you an acknowledgement of your order
with the total cost(including shipping).

 
Payment information:
After you receive our email, please check your invoice and make payment by Paypal.

We use EMS or regular shipping service for your convenient.
We don’t want to over charge for your shipping, so you can pick regular shipping or EMS service
(Fast service with tracking number).

Usually it will take 10-14 days for regular shipping deliveries and 7-10 days for EMS shipping.
(unless they are held at customs office) after we ship your order.(It is vary in each countries)

Special Note: Please keep in mind that in November, December and January average delivery time
will be expected to be delayed because of the holiday seasons.

Disclaimer: WE CAN NOT BE HELD RESPONSIBLE FOR DELAYED DELIVERY DUE TO THE CUSTOMS CLEARANCE.
Custom duty and other taxes may be applied when a shipment reaches your country. If applicable, these fees are the sole responsibility of the customer and must be paid directly to the delivery agent
at time of delivery.
Policies on customs duty and taxes vary in each country.
Please contact the customs office in your country for more details.

Return Policy:

We are very sorry that we will not be able to accept any returns.
However if you get not perfect condition, we will exchange to new one.

Shipping & handling fees already paid on items are non-refundable.

If you get damaged products, please email us within 5 days of the delivery.
How to
HandiCraftJapan.com     
       by Nagomi Ichiban

         3-5 Mejiroyama
        Katase, Fujisawa-shi
        Kanagawa-ken 
         Japan 251-0034